Hi
I am trying to get information to compare how different local authorities approach the reclaim process for excess funds in Direct Payment accounts.
Would anyone be willing to share some of the wording that is used in the communication you get from the Council, anonymised of course?
Where I am they send a letter to inform you that there is a high balance on the account and that they are going to reclaim the money and they ask you to get in touch if this will cause you difficulty.
I wondered if other authorities actually follow the statutory guidance and have a review or reassessment in order to potentially use the money to meet the outcomes in a different way, after first establishing why the budget is underspent.
I have made a couple of FOI requests to councils but I thought that it might be quicker to get some feedback on here.
Many thanks